Advertise With Us
CXnewsAfrica puts your brand in front of the executives, CX leaders, and decision-makers who determine how millions of Africans experience your industry — banking, telecoms, retail, insurance, and beyond.
Why Advertise With CXnewsAfrica
A Pan-African Audience, Not a Single Market. Reach decision-makers across ten and growing Country Desks in a single buy — from Lagos to Nairobi, Johannesburg to Cairo.
A Qualified, Professional Readership. Our readers are CX professionals, contact centre managers, marketing and customer service executives, and business owners — the people who actually make buying decisions on the technology and services you sell.
Trusted Editorial Environment. CXnewsAfrica is published by CICM Global, a trusted institutional voice in African customer service since 2014. Your brand appears alongside credible, independent journalism — not clickbait.
Ways to Work With Us
Display Advertising — standard leaderboard, MPU, and skyscraper placements, sold by placement, by Country Desk, or as a pan-African package. Partner Content — sponsored thought-leadership articles, clearly labelled, held to the same quality standard as our journalism. Country Desk Sponsorship — put your brand at the top of a specific market's desk. Newsletter Sponsorship — a dedicated placement in The Customer Weekly. Research & Report Sponsorship — co-brand our annual “State of CX in Africa” report. Awards & Events Sponsorship — category sponsorship and branding at the CX Africa Awards. Job Board Listings — reach CX and contact centre talent directly.
Ready to Talk?
Contact our commercial team at advertise@cxnewsafrica.com to discuss a package tailored to your goals, or request our media kit for audience data, ad specifications, and the current rate card.